Well lists are a favourite journalists (and bloggers) trick so here' s my first. Eight things I wish I'd known when I started this business.
1. How to buy currency (see earlier blog)
2. How incredibly labour intensive this business is.
3. How difficult cash-flow is (if you have to pay deposits months before you get paid)
4. How singles travel is even more labour intensive than most travel businesses because you have so many separate bookings. Oh for a big corporate group booking (better margins & one big payment)
5. How much work we'd need to do to adapt our ticketing system from selling speed dating tickets to travel (rooming, taking deposits etc)
6. How heart breaking it can be when despite your best efforts something goes wrong and not everybody has the brilliant time you hoped they would have.
7. How it's almost impossible to please all the people all the time.
8. How brilliant some suppliers are (and how complacent & useless others are)
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